Shipping policy
Shipping & Delivery
We process and ship every order with care, ensuring that each item is carefully prepared, securely packaged, and ready to reach you in excellent condition.
Order Processing
Orders are typically processed within 2–5 business days after payment has been successfully confirmed.
Because some products are made to order, additional processing time may occasionally be required before your order is shipped.
We carefully prepare each item before dispatch to help ensure it arrives safely and in the best possible condition.
Shipping
Shipping times vary depending on your destination and the shipping method selected at checkout.
Estimated delivery times will be displayed at checkout whenever available.
Please note that delivery estimates are provided as a guide and may occasionally be affected by factors beyond our control, including customs processing, public holidays, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery destination, package size, and available shipping options.
The total shipping cost will be displayed before you complete your purchase.
International Orders
We ship to customers in various locations worldwide.
For international orders, your package may be subject to customs duties, import taxes, VAT, or other local fees depending on the destination country.
Any customs duties, taxes, or import charges that may apply are the responsibility of the customer.
Customs policies and fees vary by country, and we recommend checking with your local customs authority for further information.
Order Tracking
When tracking is available, you will receive a tracking number once your order has been shipped.
Please note that tracking information may take some time to become active after the package has been handed over to the carrier.
You can use the tracking number provided to follow the progress of your shipment.
Delivery Issues
We take great care in preparing and packaging every order. However, if your package arrives damaged, incorrect, or appears to be lost or significantly delayed, please contact us as soon as possible.
When contacting us, please provide your order number and relevant details, along with photographs when appropriate, so that we can review the issue and assist you as quickly as possible.
Address Accuracy
Please make sure that your shipping address, contact information, and delivery details are correct before completing your order.
We are not responsible for delays or delivery issues caused by incorrect or incomplete address information provided at checkout.
Contact Us
If you have any questions about shipping, delivery, tracking, or your order, please contact us through the contact information provided on our website.
We are always happy to assist and will do our best to help ensure a smooth delivery experience.